CRM Internet Gateway

Overview

Easily integrate your web site forms (or any other web system) to Microsoft CRM 4.0!

KWizCom CRM Internet Gateway (CIG) is a Microsoft Dynamics CRM 4.0 compatible component that allows you to easily integrate any web-based system to Microsoft Dynamics CRM for automatic creation of any CRM entity.

CRM Internet Gateway enables organizations to:

• Link multiple web systems forms to Dynamics CRM.
• Automatically create any type of CRM entity (case, lead, customer etc.).
• Run Workflow rules in Dynamics CRM.

So, how does it work?

The CRM Internet Gateway includes 2 modules:

• CIG Web Service Module - This module captures submitted forms (HTTP Post requests) on Web systems (for example: "Contact Us" form that visitors fill and submit on Internet web sites). CIG Web Service manages a queue of all submitted forms and provides a web interface that enables CIG CRM module to ask for these forms' data.
• CIG CRM Module - This module is installed on the Microsoft CRM server. It connects to CIG Web Service using HTTP/s protocol and retrieves all new submitted forms. For each form (according to pre-defined settings), it creates a new Dynamics CRM entity (Lead, Customer, any other entity) and fills it with the appropriate data.

Key Features